Cisco Prime Infrastructure 2.1 - Upgrade VMware Tools

Cisco Prime Infrastructure includes a built-in evaluation license valid for 60 days and 100 devices. You can download the virtual appliance from the Cisco Promotional Software Store. I am running this in my lab on a VMware ESXi 5.5 host.

Smug Cisco Guy

After I installed and configured Prime Infrastructure (PI) vSphere Client reported the PI vm was running an outdated version of VMware Tools. To upgrade VMware Tools you need to enable root access on the PI appliances, then follow the VMware instructions for "Manually Install or Upgrade VMware Tools in a Linux Virtual Machine".

Step 1 - SSH into the appliance and login.

Step 2 - Enable root shell and set the password, then log into root

lab-prime/admin# root_enable
Password :
Password Again :
Root enabled
lab-prime/admin# root
Enter root password :
Starting root bash shell ...

Step 3 - On the VMware host, enable Interactive Tools Upgrade. Right click the VM, Guest, Install/Upgrade VMware Tools, and select Interactive Tools Upgrade.

Step 4 - Back in the ssh windows, mount vmware tools and copy to /tmp

ade # mkdir /mnt/cdrom
ade # mount /dev/cdrom /mnt/cdrom
mount: block device /dev/cdrom is write-protected, mounting read-only
ade # cd /mnt/cdrom
ade # ls | grep VMware

ade # cp VMwareTools-9.4.0-1280544.tar.gz /tmp
ade # cd /tmp
ade # ls | grep VMware

Step 5 - untar the file and run the install

ade # tar zxvf VMwareTools-9.4.0-1280544.tar.gz
ade # cd vmware-tools-distrib/
ade # ./

From here just accept the defaults.

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